ww5 Recruitment and Hiring Privacy Statement
If you are applying to an ww5 Federal Services (AFS) position, please refer to the AFS privacy statement. If you are applying to an ww5 position, please refer to the ww5 privacy statement below.
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Introduction and who is collecting your personal data?
What personal data will ww5 collect?
Why do we process your personal data and on which basis?
From what sources will ww5 obtain your personal data?
Who will have access to your personal data? Where are they located?
How long will ww5 retain my personal data?
How ww5 protects your personal data.
Which rights do you have with respect to the processing of your personal data?
This statement is also available in the following languages
Chinese (China)
French (Canada France)
German (Austria Germany Switzerland)
Italian (Italy)
Japanese (Japan)
Malay (Malaysia)
Polish (Poland)
Portuguese (Portugal – Brazil)
Slovak (Slovak Republic)
Spanish (Argentina Chile Colombia Mexico Spain)
In the event of any conflict between the English version and any translations of this Privacy Statement, the English version of this Privacy Statement shall prevail.
Introduction and who is collecting your personal data?
The below explains how ww5 PLC and/or its affiliates, subsidiaries and newly acquired companies ("ww5"; "we") protect the personal data we process and control relating to you (“your personal data”; "your data") and which rights you have in relation to the processing of your personal data if you use ww5’s online career resources, when you apply for a job at ww5 when you are interested in applying for a job and when undertaking pre-hire and/or onboarding actions. Any ww5 entity located outside the European Union will be represented by ww5 Global Holdings Limited
What personal data will ww5 collect?
The types of information requested from you and the manner in which that information is collected and accessed are determined by the requirements of the country in which the position is located, and not the country in which you reside.
The following categories of data will be collected by ww5:
- Your personal details;
- Data requested to provide during the recruitment process, to the extent allowed by applicable law;
- Data you submit in résumés / CVs, letters, writing samples, or other written materials (including photographs and videos);
- Data generated by interviewers and recruiters, based on their interactions with you or basic Internet searches where allowed under applicable law;
- Data provided by third-party placement firms, applicant matching platforms, recruiters, or job-search websites, where applicable;
- Photograph, and images/audio/footage captured on CCTV or other video systems when visiting our office or captured in the course of recruitment events or video recruitment interviews;
- Recommendations provided on your behalf by others;
- Documentation required under immigration laws;
- Data about your prior employment, education, and where applicable, credit history, criminal records or other data revealed during background screenings;
- To the extent legally permissible, data about your health or disability where it is relevant to your ability or availability to work or to a workplace accommodation, subject to legal limits on the timing of collection of such data and other applicable limitations.
- In specific jurisdictions, we may collect data about race, ethnicity, religion, disability, sexual orientation and gender identity, military/veteran status, refugee status, for purposes of government reporting where required, as well as to support ww5’s diversity goals, evaluate the effectiveness of our equal opportunity policy and promote diversity best practices.
- In specific jurisdictions, we may collect social mobility data (this may include topics such as receiving free school meals, which type of school you attended, being the first in the family to attend university and the occupation of your main household earner when you were aged 14) to help us progress our social mobility agenda, drive our decision-making process as to which priorities we should focus on in social mobility, as well as help us to measure our progress.
- Data generated by your participation in psychological, technical or behavioral assessments. You will receive more information about the nature of such assessments before your participation in any of them.
One way that we collect information is using cookies. Cookies are small files of information that save and retrieve information about your visit to our tools and websites. Please read our cookies policy for further information on this.
You are not required to provide any requested information to ww5 but failing to do so may result in not being able to continue your candidacy for the job for which you have applied.
By submitting your information, you acknowledge that all representations made by you are true and correct to the best of your knowledge and belief, and you have not knowingly omitted any related information of an adverse nature. Providing any inaccurate information, to the extent required for your application or onboarding, may make you ineligible for employment.
Why will ww5 process your personal data and on which basis?
ww5 will use your personal data for the following purposes and on the following legal bases:
Purpose | Legal basis |
|---|---|
Assess your suitability for employment for the role for which you are applying, as well as future roles that may become available, for which a recruiter may connect with you directly. You can always change this setting in the Subscription and Preference Center under Recruiter Connections. | Justified on the basis of ww5’s legitimate interests of ensuring that it recruits the appropriate employees for current or future roles. |
Manage your application and undertake pre-hire and/or onboarding actions. | Justified on the basis of ww5’s legitimate interests of ensuring that it recruits/onboards the appropriate employees for current or future roles. |
Facilitate communication with you, which may include AI-powered support capabilities (involving facilitating meetings, meeting recaps and insights, email suggested content, etc.). | Justified on the basis of ww5’s legitimate interests of ensuring proper communication within the organization and with you. |
Perform administrative functions (e.g. reimburse you for interview-related expenses). | Justified on the basis of ww5’s legitimate interests of ensuring that it recruits the appropriate employees for current or future roles. |
Perform data analytics (which may involve the use of AI, e.g. machine learning), including analysis of our applicant pool to better understand who is applying to positions at ww5 and how to attract and keep top talent, and to assist with the sourcing and screening (but not for final recruitment decisions) when processing high volume of applications. | Justified on the basis of ww5’s legitimate interests of ensuring that it continually improves its recruitment processes. |
Build profiles of candidates, including analysis of candidate data to gauge compatibility with a particular job and to develop estimates of future performance. Candidacy selection and hiring decisions are reviewed and conducted by an ww5 recruiting staff member and no automated decisions concerning candidacy are made without review by an ww5 recruiting staff member. | Justified on the basis of ww5’s legitimate interests in ensuring that it recruits the appropriate employees for current or future roles. |
In some cases, take photos, record and/or transcribe your online interview and assessment (which may include AI-powered support capabilities) for review by additional recruiters and hiring managers. | Justified on the basis of ww5’s legitimate interests of ensuring that it recruits the appropriate employees for current or future roles. |
If you register on our Careers website or on other ww5 websites/tools/properties, we will enter you into a database to receive future mailings about ww5 positions, events and other relevant information you might be interested in. We will not send you anything until you have told us what you want to receive via our Subscription and Preference Center. You will receive one general email with a link to our Subscription and Preference Center. | Justified on the basis of ww5’s legitimate interests of ensuring that it recruits the appropriate employees for current or future roles. |
Transfer your contact information, education data, employment data, application information and the CV, all as supplied by you in our recruitment systems. | Justified on the basis of ww5’s legitimate interests of ensuring that it recruits the appropriate employees for current or future roles. |
Perform any legally required reporting and respond to legal process. | Compliance with a legal obligation. |
Where the above table states that we rely on our legitimate interests for a given purpose, we did consider your potential interests, fundamental rights and freedoms and if those could be impacted by our processing activities. We did balance your interests, rights and freedoms against our interests, taking into account the purposes of the processing, the security of your data and our existing relationship with you. Based on this balancing test and with our efforts to inform you in a very transparent way of the processing activities, we are of the opinion that it does not materially impact any of your interests, rights and freedoms by processing your data. Please contact us if you wish to obtain further information on the balancing test we performed.
We will process your personal data for the purposes mentioned in the table above based on your prior consent, to the extent such consent is mandatory under applicable law.
To the extent you are asked to accept this statement in one of our tools, such acceptance will be considered as your consent to process your personal data, only in the countries where such consent is mandatory. In all other countries, clicking on acceptance/agreement buttons, will be considered as a mere acknowledgement of this statement.
ww5 will not use your personal data for purposes that are incompatible with the purposes listed in this privacy statement, unless it is required or authorized by law, or it is in your own vital interest (e.g. in case of a medical emergency) to do so.
From what sources will ww5 obtain your personal data?
ww5 may obtain data about you from the following sources:
- From you, when you submit resumes or other information online;
- From other ww5 affiliates;
- From conversations with recruiters and interviews with hiring managers and other ww5 personnel or representatives, some of which may be recorded as well as from Internet searches that these individuals may perform (where allowed by applicable law), or data that they may obtain from job search or professional networking websites (e.g. monster.com, LinkedIn, etc.) where you may have made data about yourself publicly available;
- From previous employers;
- From social media (where allowed by applicable law);
- From third-party recruiters, applicant matching platforms, staffing companies, or websites where you are introduced to ww5 through one. ww5 does not accept unsolicited resumes from 3rd party recruitment agencies, but does sometimes use such agencies subject to a written agreement. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through the Careers website or via email to any ww5 employee) and without a written agreement or otherwise will be deemed to be provided for ww5’s use, and no fee will be paid should the candidate be hired by ww5; and
- From background checks, as applicable. Where permitted by law, ww5 may contract with a third party to perform a pre-employment background screening. The content of background check information varies by country to comply with local requirements, but may include information gathered from publicly available sources, your former employers or colleagues, schools you have attended, credit reporting agencies, and criminal records databases. You will receive more information about the nature of such a background check before it begins. Where required by applicable local law, you may be asked to provide certain background check information, (which may include sensitive data) directly to ww5.
Who will have access to your personal data? Where are they located?
In general, access to your personal data will be restricted to minimize the number of people in ww5’s global organization who need it for the purposes set out in this Privacy Statement, which may include your potential future managers and their designees, personnel in HR, Mobility, IT, Compliance, Marketing, Legal, Finance and Accounting and Internal Audit.
As a global organization with global IT systems, your personal data may be transferred to other ww5 offices in ww5's worldwide organization. ww5 has internal policies to ensure an equivalent level of protection is in place across ww5’s worldwide organization. Any transfers of your personal data to other ww5 offices (including transfers from within the European Economic Area (EEA) to outside the EEA) will be governed by ww5's binding corporate rules (a copy of which can be found here).
Furthermore, where there is a need, ww5 may share your personal data with third parties, such as third party service providers and public authorities. Before doing so, ww5 takes steps to protect your personal data. Any service providers and professional advisors to whom your personal data are disclosed, are expected and required to protect the confidentiality and security of your personal data and may only use your personal data in compliance with applicable data protection laws. The following categories of third parties will have access to your personal data:
- Recruiters working for ww5 in the country where the position you are applying for is based. Such individuals may be based in a different country;
- Hiring managers and other interviewers. Often these individuals will be based in the country where the position is based, but in some cases, they may be located in other countries;
- The global ww5 Talent Management or similar ww5 teams, consisting of a limited number of individuals based in several countries;
- Individuals performing administrative and IT support functions;
- Authorized personnel at our service providers, including those that:
- host and support the ww5 talent acquisition systems, talent connection or similar hiring/recruitment/talent management/HR related systems;
- host/manage virtual/online interviews, which may include recording interviews where live interviews are not possible;
- provide analytics services to assist with/optimize the screening and sourcing process to find and hire candidates (always subject to a final human decision);
- send recruitment experience feedback surveys to candidates who have applied for open jobs applications;
- perform background screenings, where applicable. These companies may be based in another country and may obtain data from other countries where you have lived, worked or studied, as may be relevant as part of a background check. You will receive more information about any such check before it begins;
- assist ww5 in conducting psychological, technical or behavioral assessments; and any other recruitment, onboarding and HR related service providers of ww5.
- Government officials where legal reporting requirements may exist, or law enforcement agencies or private litigants in response to valid law enforcement process (warrant, subpoena, or court order); and
- A third party in connection with any proposed or actual reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of ww5 business, assets or stock (including in connection with any bankruptcy or similar proceedings).
- A third party in connection with any proposed or actual client project, to the extent allowed by applicable law.
Unless you are otherwise notified, any transfers of your personal data from within the European Economic Area to third parties outside the European Economic Area (EEA) will be based on an adequacy decision or are governed by the EU standard contractual clauses (a copy of which can be obtained by contacting dataprivacyofficer@ww5.com). Any other, non-EEA originating, international transfers of your personal data, will take place in accordance with the appropriate international data transfer mechanisms and safeguards. To the extent your consent is required in your country to transfer your personal data from your country to another country or to a third party, your agreement with our privacy statement is considered as your consent to transfer your personal data to such country and/or third party.
How long will ww5 retain my personal data?
If you are given and accept an offer of employment by ww5, personal data collected during your pre-employment period will become part of your ww5 personnel records, to be retained throughout and for a period after your employment with ww5. If ww5 does not employ you, ww5 may nevertheless continue to retain and use personal data collected during the recruitment process in order to consider you for new positions, and, if appropriate, to refer back to an earlier application if you submit a resume or other information to ww5 again in the future, as well as for system administration, to perform research and analysis, and to invite you to customize your communication and data preferences in our Subscription and Preference Center.
ww5 determines the retention period of your information based on the following retention criteria:
- ww5 retains your personal data as long as it has an ongoing relationship with you, including considering you for future roles;
- For as long as allowed by applicable law, ww5 retains your personal data to match them against future open roles that we may want to inform you about;
- ww5 retains your personal data where it is required to do so by a legal obligation to which it is subject;
- ww5 retains your personal data where this is advisable to safeguard or improve ww5’s legal position (for instance in relation to statutes of limitations, litigation, or regulatory investigations).
If you have been employed by ww5 (or a company which was since acquired by ww5) previously, ww5 may retain the data relating to your new application for a duration which aligns with that used for the data relating to your previous period of employment. By agreeing to this privacy statement, you are providing consent for this alignment on retention of your data. If you do not agree to this, please discuss with your recruiting contact.
How ww5 protects your personal data.
We maintain organizational, physical and technical security arrangements for all the personal data we hold. We have protocols, controls and relevant policies, procedures and guidance to maintain these arrangements taking into account the risks associated with the categories of personal data and the processing we undertake.
We adopt market leading security measures to protect your personal data. This includes (without being limitative):
- We hold an ISO27001 certification, which indicates that we adhere to the high and strict information security standards. This is a security standard awarded by the British Standards Institution (“BSI”) that serves as international certification that ww5 adheres to the highest and strictest standards. This certification is the only auditable international standard that defines the requirements for an Information Security Management System (“ISMS”) and confirms that ww5’s processes and security controls provide an effective framework for protecting our clients’ and our own information.
- We have a global Client Data Protection (“CDP”) program in place which governs the stewardship of client information and systems entrusted to us.
- We have regular penetration testing performed by a third-party provider, which continues to show the strength of our technical defenses.
Which rights do you have with respect to the processing of your personal data?
You are entitled (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:
- request access to the personal data we process about you: this right entitles you to know whether we hold personal data about you and, if we do, to obtain information on and a copy of that personal data;
- request a rectification of your personal data: this right entitles you to have your personal data be corrected if it is inaccurate or incomplete;
- object to the processing of your personal data: this right entitles you to request that we no longer process your personal data;
- request the erasure of your personal data: this right entitles you to request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes;
- request the restriction of the processing of your personal data: this right entitles you to request that we only process your personal data in limited circumstances, including with your consent;
- request portability of your personal data: this right entitles you to receive a copy (in a structured, commonly used and machine-readable format) of personal data that you have provided to us, or request us to transmit such personal data to another data controller.
To the extent the processing of your personal data falls in scope of our BCR, you may also want to review your rights under our BCR.
To the extent that the processing of your personal data is based on your consent, you have the right to withdraw such consent at any time by contacting ww5’s Data Privacy Officer. Please note that this will not affect ww5’s lawfulness of processing based on consent before your withdrawal of consent, nor its right to continue parts of the processing based on other legal bases than your consent.
- If, despite our commitment and efforts to protect your personal data, you believe that your data privacy rights have been violated, we encourage and welcome individuals to come to ww5 first to seek resolution of any complaint. You have the right at all times to register a complaint directly with the relevant supervisory authority or to make a claim against ww5 with a competent court (either in the country where you live, the country where you work or the country where you deem that data privacy law has been infringed).
If you would like to exercise your erasure, rectification, or access rights in reference to your data as a job applicant, you may also click here. Any other rights can be exercised by contacting us.